Web forms are ideal for multiple purposes and types of companies, including transport companies. A transport company implies communicating remotely and locally, fast and of course, effectively.
Online forms for a transport company eliminate paperwork and simplify management processes. A transport company needs multiple types of forms for safety purposes such as driver vehicle check or defects report. For example, a driver can’t set off before filling out a defects report to ensure that the car works properly.
A transport company using web forms simplifies its management decisions
Transportation and logistics companies have to fill out many other documents such as billing records, show proof of delivery of various goods and many others. As other companies, they always try to cut down costs, but keep a high-quality of their service. It may seem like a compromise, but through online forms, a transport company can actually save money, time and keep accurate data.
Web forms are excellent not only for large transportation and logistics companies, but also for taxi companies and urban public transport. Creating various types of forms can start with a template or simply building them from scratch. A transport company owner or manager can opt for a complaint form, customer feedback form, request a quote form, sales lead form, a vendor/supplier registration form or a 360 degree feedback to use it inside the company. And guess what? All these types of forms don’t require coding skills, so there’s no need to hire specialists.
It’s a practical way to get feedback from your customers, stakeholders, but also from your employees. In other words, web forms benefit your company, but also your customer experience. Plus, it’s a more efficient and straightforward approach when it comes to data interpretation and managing. The above mentioned forms are only a few examples, but there’s the possibility to build and customize many other types.
Gathering payments through forms for a transport company is simple. Due to our new and advanced payment features, you are able to make complex calculations, use various formulas and see the payment in real time. You can choose from several reliable payment processors, including PayPal and set your currency.
Features that definitely make a difference
As most drivers have smartphones or tablets, our online forms are responsive. So communication is possible even on the go. Data collecting and managing is fast, accurate and safe. Moreover, reports in various shapes such as pies and charts provide information instantly. This eliminates waiting and making decisions is definitely easier!
As every company is different, customizing online forms for building a strong visual identity and brand consistency is important and possible with a white label solution. A transport company involves numerous processes and tasks.
Such a company has to hire drivers, make payments, send confirmations to their customers, create surveys and much more. This list is longer, depending on the industry and company size. The good news is that a web form builder has endless benefits starting with marketing, HR and sales departments.
Depending on its needs and goals, a transport company can set their forms to filter reports based on submission status. This means that it can filter submissions that are incomplete or finished.
Adding a Google interactive map is also possible. This feature creates a dynamic effect and users can navigate through it. The height and width of the map can be set in pixels and zoom.
Online forms for transport companies can be embedded on websites, social media pages and blogs, so the audience reach increases. Improving lead generation is also possible: create a whitepaper, an ebook, a special form and invite people to sign up. It’s the first step of making people share their information with you. From this moment on, you can contact them with other offers and later, segment your audience step by step.
3rd party integrations ease your work by facilitating the vendor-customer interaction. 123ContactForm has integrations with apps for CRM, email marketing, file, project and event management, social, help desk and developer tools. You just have to choose what fits your company!
If you’re the owner of a Wix website, you can enhance it and grow your transport company with web forms. It’s easy to publish them on your website and make any changes you want in just a few minutes.
The variety of web forms you can create for your transport company is endless: from contact, renting to parking forms and payments. Based on your needs or on your customers’ requirements, you can build and adapt multiple online forms for your transport company.
If you’re the owner or the manage of a transport company and you’ve used forms, share in your opinion!
The post Do you own a transport company? Here’s how web forms can help appeared first on 123ContactForm Blog.